1. Introduction
Welcome to SuperKnowva ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information when you use our website and services.
2. Information We Collect
A. Personal Information You Provide
We collect information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products, or otherwise contact us. This includes:
- Account Credentials: Email addresses and hashed passwords.
- Identity Information: First and last names.
- Social Identifiers: Google ID and profile information when using Google Sign-In.
- Communication Preferences: Email verification status and unsubscribing preferences.
B. Academic & Usage Data
To provide our AI-powered study assistance, we process and store:
- Study Materials: Uploaded files (PDFs, slides, audio, video, and images).
- Learning Progress: Topics created, learning objectives completed, and test performance (accuracy, questions answered).
- AI Interactions: Chat history and interactions with the Gemini AI tutor.
C. Payment Information
Payments are processed through PayPal. We collect billing details (name, card details, and address) to facilitate transactions, but sensitive card data is handled directly by PayPal. We also store subscription status and expiration dates.
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To create and manage your account, generate study guides, and provide AI tutoring.
- Personalization: To track your learning progress and adapt content to your difficulty level and theme preferences.
- Communication: To send account-related emails, verification links, and support responses via the Gmail API.
- Affiliate Program: To track referrals and process payouts for our affiliate partners.
- Security: To detect and prevent fraud and maintain the safety of our platform.
4. Sharing Your Information
We share your information only with your consent or with the following service providers necessary for our operations:
- AI Providers: Google Gemini API and Vertex AI for content generation and analysis.
- Cloud Infrastructure: Google Cloud Platform (GCP) and GCS for secure file storage.
- Payment Processors: PayPal for subscription billing.
- Productivity Tools: Gmail API for system communications.
We do not sell your personal data to third parties for marketing purposes.
5. Data Security & Storage
Your data is stored securely using Google Cloud infrastructure. We implement industry-standard security measures, including password hashing (Bcrypt) and JWT-based authentication, to protect your unauthorized access. Files are stored in encrypted GCS buckets.
6. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. You can manage your account settings directly in the app or contact us at info@superknowva.app for data requests.